Role:

The Office Manager is the heartbeat of the Acquisition.com HQ—focused on making the space not only run smoothly but feel intentional, elevated, and aligned with company culture. This role combines front-of-house hospitality with behind-the-scenes coordination, ensuring that employees, guests, and new hires feel welcomed, supported, and immersed in the Acquisition.com experience from the moment they walk through the door.

From managing reception and guest access to handling internal events, meetings, workspace logistics, and cultural touchpoints, this role is all about enhancing the day-to-day experience in the office. The Office Manager is a central hub of communication and coordination, working closely with leadership, operations, and team leads to ensure seamless building operations that go far beyond just the physical environment—they create a sense of place and belonging.

This role reports to the Director of Events & Venue Operations and must embody our core values of:

• Sincere Candor
• Unimpeachable Character
• Competitive Greatness

These values are expressed in how they serve employees, welcome guests, support teammates, and manage workplace dynamics.

Responsibilities:

1. Front Desk & Reception

• Serve as the first point of contact for anyone entering the building—greeting guests and employees with professionalism and warmth.
• Coordinate guest access in partnership with internal teams, ensuring a secure and seamless check-in process.
• Maintain a polished and welcoming front desk and lobby area at all times.

2. Office & Employee Experience

• Plan, coordinate, and support employee engagement activities, in-office celebrations, and team-building moments that bring the culture to life.
• Manage logistics for quarterly meetings, company-wide events, and other internal gatherings, including room setups, supplies, and catering.
• Act as the go-to for general office experience improvements—elevating aesthetics, comfort, and cohesion throughout the workspace.
• Develop, document, and continuously refine standard operating procedures (SOPs) to ensure a consistent and high-quality experience for employees and guests.
• Monitor and ensure snacks, beverages, and event-related supplies to keep the space stocked, functional, and enjoyable.

3. Workplace Operations

• Manage mail and package distribution, ensuring efficient delivery and secure handling.
• Maintain the conference room calendar, coordinating bookings and resolving scheduling conflicts.
• Own the workspace setup process for new employees, including desk assignments, badge access, welcome materials, and ensuring the area is clean and visually ready for their first day.
• Collaborate with security personnel to ensure AEDs and first aid kits are present, properly stocked, and up-to-date.
• Manage ordering within pre-approved budgets for snacks, beverages, meeting supplies, and event-related needs; track spending and coordinate with the Director of Events and Venue Operations, for any budget updates or approvals.
• Identify, evaluate, and onboard vendors to enhance workplace operations and ensure seamless service delivery.
• Lead the implementation and ongoing management of an efficient, professional guest check-in system that reflects our brand and security standards. (i.e. Envoy)

4. Cross-Department Collaboration

• Coordinate with the Facility Team on room setups, office repairs, workspace moves, and daily support tasks to ensure the building is always guest- and employee-ready.
• Communicate and track building-related requests—such as temperature control, lighting, and workspace comfort—through the appropriate channels, ensuring timely resolution and minimal disruption.
• Collaborate with People Ops to maintain records and ensure compliance with company policies for NDAs and gym waivers.
• Collaborate with People Ops and hiring managers to coordinate workspace assignments, badges, and onboarding logistics for new employees.
• Partner with the IT team to ensure new employees have all necessary equipment and workstation functionality in place ahead of their first day.
• Work closely with the Events and Executive Support teams to prepare and reset physical spaces for internal meetings, executive gatherings, and special events.
• Maintain consistent and proactive communication with all teams to identify service gaps, anticipate needs, and support a seamless, high-quality workplace experience.
• Collaborate with the Security team to align on building access protocols and develop clear, consistent policies for guests and employees that enhance both safety and the overall experience.

5. Management

• Provide daily direction and support for responsibilities such as supply restocking, meeting room prep, and facilities upkeep.
• Train and mentor to ensure consistent service standards and alignment with company values.
• Delegate tasks, manage schedules, and ensure full coverage of operational needs.
• Conducting regular check-ins, deliver feedback, and contribute to performance development cycles.
• Promote accountability, professional growth, and a collaborative, solution-oriented work environment.

Results:

• All guests are greeted and processed with professionalism, and front desk coverage is consistent and dependable.
• The office feels cohesive, intentional, and aligned with company culture in both look and feel.
• Employee events and internal meetings are executed smoothly, on time, and with appropriate supplies and support.
• Mail, deliveries, and room bookings are organized and handled without delays or confusion.
• New employee setups—including workstations, badges, and access—are completed before their first day.
• Office inventory and refreshments are consistently stocked, and requests are fulfilled quickly.
• Collaboration with facilities and security ensures readiness of physical spaces and safety systems.

Requirements:

• 6+ years of experience in office manager, administrative, or office coordination roles
• Warm, professional presence and a passion for creating great in-person experiences
• Strong organizational and multitasking skills, with attention to detail
• Proficient in Google Workspace (Calendar, Sheets, Docs) and scheduling tools
• Experience with program and visitor management systems highly desired (i.e. Asana and Envoy)
• Experience planning internal events, supporting executive teams, or managing reception desks is a plus
• Comfortable interacting with all levels of staff and leadership
• Able to maintain confidentiality and handle sensitive information with discretion
• On-site availability required Monday through Friday, weekends and holidays may vary.

💰Compensation

Posting Range: $95,000 - $114,000

🚚 Relocation Assistance

We know that great talent comes from all over, so we're here to help you make the move. For this role, we offer: 

$5,000 in relocation support + 1 month of temporary housing

🎁 Benefits

• Flexible Time off Policy and Company-wide Holidays (including winter break)
• Health Insurance options including Medical, Dental, Vision
• 401k offering for Traditional and Roth accounts with an employer match
• Monthly wellness allowance
• State of the art gym for employee use at HQ