SDR Manager

ROLE:

As the SDR Manager for Acquisition.com, you are a key stakeholder responsible for driving all revenue for the acquisition’s rapidly growing workshop division.

This isn't just about leading sales; it's about aiding us to achieve our mission to make real business education available to everyone. You'll drive outbound sales efforts leading our fast-growing sales development team while working directly with our Advisory Practice team.

Your responsibilities include managing the SDR team, building out processes and systems to support our growth, and driving our world-class sales culture through praise over punishment.

Ultimately, as our SDR Manager, you're shaping our company’s sales team, driving customer acquisition, and inspiring both our team and customers alike.

We are looking for someone who embodies our core values: competitive greatness, sincere candor, and unimpeachable character and has experience managing a B2B sales team with a short/transactional sales process.

RESPONSIBILITIES:

• Effectively splits time between the supervision and coaching of the SDR team and improving the team’s performance through new processes.
• Takes call blocks daily to support the team and improve SDR processes
• Create an agenda for and lead the daily SDR Kickoff meeting.
• Ensure the team is supported and has access to all necessary resources.
• Diligently and accurately tracks all stats and data pertaining to the SDR team and their results.
• Ensures each SDR is managing their leads efficiently and effectively.
• Ensures that all SDRs properly use CRM and other tech.
• Monitors the hand off between SDR’s and the BC team closely and tracks total SQL’s (Sales Qualified Leads)
• Create and maintain any/all necessary resources to ensure streamlined, consistent communications and actions are taken by all team members
• Oversee the day to day efforts of the SDR team
• Contribute to short and long-term organizational planning and strategies as they pertain to the SDR Team, in collaboration with the BC Lead and SM.
• Collaborate with the SM and BC Lead to develop / maintain departmental SOP’s and ensure all team members adhere to them.
• Assists in HR tasks such as determining hiring/firing needs, interviewing employees, overseeing the assignment of employees, planning staff development, creating/improving onboarding, training of SDR’s, and managing time card approvals.
• Maintain vigilance of all team message threads (internal or cross-departmental) and communicate as necessary.
• Assist the SM as needed on AD HOC requests, various projects, processes or tasks.
• Maintains vigilance of emerging patterns of feedback from clients or prospects and presents to the SM and BC Lead.
• Identify areas for automation as it pertains to the Sales Department and present suggested changes to the SM and BC Lead for collaboration, approval and implementation.
• Holds weekly 1:1 with each SDR team member to coach, review metrics and support them.
• Complete weekly report by 2 pm EST weekly on Fridays
• Ensure all members of SDR team properly follow all internal communication cycles

RESULTS

• All new SDR hires are fully trained and on boarded in a efficient and effect manner
• Weekly report is completed and sent to the SM by 2 pm EST every Friday
• Maintain a 80% show rate to set calls
• Each SDR is hitting a minimum of 4 sets per day.
• The SDR team feels supported and has a clear understanding of their daily roles and responsibilities
• All necessary information is communicated to the SM and/or other affected departments in a timely manner
• All SDR Team members have a clear understanding of and are able to properly follow all internal communication cycles
• Customers have consistent experiences with all members of the SDR team
• SM has full transparency into accurate, daily metrics and performance of the team
• Daily shadowing sessions are conducted with SDR team, feedback is provided based on results
• All projects are addressed / managed in a timely manner with clear expectations and due dates

REQUIREMENTS

• Experience with G Suite
• Available between the hours of 8-5 PT M-S
• Functioning computer/ Internet
• Able to make autonomous decisions
• Experience with data analysis/ sales projection
• Able to adapt to changes quickly
• Experienced in managing large cold calling teams
• Good over the Phone/Zoom
• Experience with B2B Sales (2+ years)
• Experience with sales management (1+ years)

• Excellent internal and external communication skills, both written and verbal
• Excellent Leadership Skills
• Self-Directed
• Exceptional time management skills

Location:

• Remote, USA

Compensation

• $120,000-$140,000 base + commission structure (currently being built) + benefits

• The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below).

Benefits

• Flexible Time off Policy and Company-wide Holidays (including winter break)
• Health Insurance options including Medical, Dental, Vision
• 401k offering for Traditional and Roth accounts with an employer match
• Monthly wellness allowance
• State of the art gym for employee use at HQ